top of page
-
Why Choose AccuLab?AccuLab is proud to be the last independent lens lab in Illinois, offering cutting-edge technology and expert service with a fast 3-day turnaround. As a small, Veteran-owned business, we provide unmatched wholesale prices and maintain full independence, allowing us to prioritize your needs without corporate influence. Partnering with us means personalized service and a focus on elevating your practice and ensuring the best vision care for your patients while maintaining profitability. Let’s work together to achieve mutual success. "Your Success Is Our Vision."
-
What does being independent mean for a lens lab?Independence means not being bound by the corporate structures that dominate much of the eye care industry. We prioritize using alternative brands whenever possible, allowing us the flexibility to make decisions that best serve our clients. As an independent business, we operate without the constraints of external corporate rules. This autonomy enables us to offer personalized expertise and empower our clients with the same sense of independence.
-
How can AccuLab support/improve my practice?We offer high-quality lenses that compete with, and often exceed, the performance of major brands. When you partner with us, you can expect prompt, personalized support. Give us a call and our team is always available to speak with you directly on the first ring. We pride ourselves on offering competitive pricing and fast turn times. By choosing us as your partner, you’ll receive reliable support as your practice grows. We're here to provide the dependable service you need every step of the way.
-
What are your material and lens options?We offer a wide range of materials including plastic (CR39), polycarbonate, Trivex, high-index (1.60, 1.67, 1.74), and glass. Our lenses cover everything from single vision and multifocals to progressives and specialized lenses for any activity you can imagine. No matter what you're looking for, we’re one of the few labs that truly excel in creating custom, specialized designs.
-
Does AccuLab process insurance jobs?In short, AccuLab can process VSP® and out-of-network Eyemed® work. We also act as an out-of-network lab for insurance if you are in an opt-out state. We are proud to be your authorized VSP® contract lab (Contract Lab #: 0727). As part of the Unity® distributor lab network, we’re certified to produce the full range of Unity products. Currently, we’re only processing single vision, multifocals, IOT (Everyday B, Ultimate B, Universal B), Seiko (Surmount/WS), X-Cel (Freedom ID), & Unity lenses and Add-Ons for VSP. You’ll find the available options, our setup guide, and rewards program at this link. AccuLab is also available as an out-of-network lab for your Eyemed jobs. Our Rondel and KBar progressive lenses, as well as our Poseidon Ultra anti-reflective coating, are all approved under Eyemed’s formulary. If you are in an opt-out state, you may utilize us as an out-of-network lab for your insurance orders. Should you have any questions about the opt-out process, please feel free to contact AccuLab for further information.
-
What are your house brand progressive lenses?Our Montanel™ progressive lens line is crafted using both OptoTech surfacing equipment and OptoTech lens blanks. Our collection includes the Rondel (our premium progressive addition lens), the KBar (our entry-level, non-compensated progressive lens), Lance (designed for distance vision), and Stiletto (ideal for near vision). We also offer the Dart Fatigue Shield, a baby add anti-fatigue lens. Stay tuned for additional lenses coming soon to our Montanel™ library. For more detailed information, please visit our "Montanel™" page.
-
What anti-reflective coatings do you offer?Our anti-reflective coating is applied in-house, and we offer three options: Poseidon (green hue), Neptune (blue hue), and Trident (blue blocker). The Poseidon and Neptune coatings are available in three categories: Classic (10 layers of hydrophobic/oleophobic topcoat), Plus (20 layers), and Ultra (30 layers). For more detailed information, please visit our "Lenses & Services" page.
-
Do you have an uncut, stock lens program for offices with an edger?Absolutely! We provide uncut stock lenses through Global Optics, based in Wisconsin. They offer a wide range of lenses at competitive prices. For more details, please visit our "Lenses & Services" page.
-
How do your lenses compare with familiar brands?At AccuLab, we are proud to offer lens brands that not only rival but often outperform the major brands you may be accustomed to. We prioritize quality over advertising budgets, which is why we carry Montanel (OptoTech), IOT, and Seiko lenses as our core offerings. By choosing to buy from independent suppliers, you support quality and personalized service for your patients, helping you maintain your independence. To see how our lenses compare, you can download our Lens Comparison Chart .
-
What are your normal turn times?Our typical turnaround time is 1 to 3 days for most orders. However, glass lenses, direct frame orders, certain mirror options, and special edging requirements may extend the processing time to up to one week. You can easily check the status of your order through SpecCheck, by phone, or via email. If you need a rush on a specific job, please include a note on the order or reach out to us directly. Additionally, we’re happy to provide email updates for jobs that take more than 3 days, upon request.
-
How do I order from AccuLab?We offer several order platforms, including SpecCheck, DVI RxWizard, VisionWeb, as well as phone and email options. Rest assured, we are committed to ensuring your order is placed and delivered to you as quickly as possible. To get started ordering through AccuLab, please follow this link to sign up.
-
I'm looking for a certain lens/brandWe likely have the lens you're looking for. If not, we can recommend a comparable option of even higher quality. Should you absolutely require a specific branded lens, we can certainly order it for you, though please note that the price may be higher than your usual pricing with us.
-
What’s the maximum and minimum prescription your lab can produce?No prescription is too challenging for us. From single vision lenses ranging from -30 to +20, to lenticular lenses across various power levels, our skilled lab technicians stand ready to deliver unparalleled quality. Whatever you're looking for, we can more than likely produce it.
-
What is your progressive non-adapt policy?All progressive lenses have a 90-day patient non-adaptation guarantee. For a period of 90 days from the date of the manufacturing, the warrantied lenses must be returned in accordance with the returns policy. During the warranty, new lenses will be made a maximum of 1 time.
-
What is a service disabled Veteran-owned small business?A Service-Disabled Veteran-Owned Small Business (SDVOSB) is a business that is at least 51% owned and controlled by a veteran with a service-connected disability. It must also meet small business size standards. AccuLab's founder and owner, Chris Brundies, is a proud service-disabled US Army Veteran.
-
Are your products made in America?Similar to many other companies, our lenses themselves are primarily produced internationally, in countries such as Germany, Spain, and Japan. However, whenever possible, we make use of American-made products. All of our lenses are surfaced and finished right here in DeKalb, Illinois, ensuring that all of our offerings are assembled in the USA. We take great pride in our commitment to quality and our strong presence in the American market.
-
How do I sign up?You can contact us by phone at 800-688-3904, by email at info@acculab.net, or by completing our contact form here to get started. If you're ready to begin ordering, please feel free to complete our 'Credit Application' [here]. We will provide all necessary information to setup your AccuLab Account.
-
I'm interested in a lab tour and/or education opportunitiesWe're happy to give an informal tour of our lab to anyone who stops by. If you're a client, you can also request group tours on specific days and times. We offer educational sessions, ranging from basic to advanced optician training, and some can count towards continuing education credits. Feel free to reach out if you'd like to set something up!
-
I'm not happy with my orderWe strive to ensure your complete satisfaction with every order, and we understand that occasionally mistakes can happen or communication may be unclear. If you notice any issues, please don’t hesitate to reach out to us right away, and we will work quickly to resolve the situation. We are committed to going above and beyond for our clients and will do everything we can to make it right.
-
Are you hiring?To find out if we are currently hiring, please visit our "About Us" page for information on available employment opportunities here. We would be delighted to consider you as a potential addition to our team.
-
My question is not listed hereIf you do not see your question listed here, please feel free to contact AccuLab, and we will be happy to assist you with an answer promptly. We are always here to help!
-
What are your operating hours?Monday through Friday, 9AM - 5PM Central Standard Time.
Frequently Asked Questions
Private pay optical lenses
bottom of page